Any exchange is eligible if it is claimed within 7 days of Purchase/delivery via call (+92

3002566868) or email ( and it meets our Conditions for exchange.

Conditions are as follows:

  • The product is damaged, stained, defected or incomplete.
  • The product delivered does not match the product ordered.
  • The product is unwashed and not used in any way.
  • The product is in its original and undamaged packing (carefully opened package will not be considered damaged).
  • The product received does not match the size ordered.
  • The minimum time for processing return or exchange is 07 working days.
  • After our team reviews the product, you will be offered an exchange with same price value product.
  • This policy applies to local orders only.

Note: Please note due to differences in color monitors/screens and lighting used during photo shoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. Exchanges during sale or on the discounted product are ONLY applicable if the product received does not match the product you have ordered.


Bint-AL-Bilaad have within SEVEN (7) days refund policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. In case of returns, the Shipping and handling costs are not refundable. In exceptional cases, where refunds are allowed Please allow two weeks for the processing of returns.